Shipping Policy
Thank you for shopping with 18Libido.shop. We aim to deliver your order safely, quickly, and discreetly. Please read our shipping policy carefully before placing your order.
1. Delivery Locations
We currently ship products across India. We do not offer international shipping at this time.
2. Shipping Time
- Orders are usually processed and dispatched within 24 to 48 hours after successful payment.
- Once dispatched, delivery time depends on your location:
- Metro Cities: 3–5 business days
- Other Areas: 5–7 business days
- Remote or Rural Areas: May take 7–10 business days
Note: Orders placed on Sundays or public holidays will be processed the next working day.
3. Shipping Charges
- Standard shipping charges apply and are visible during checkout.
- We may offer free shipping on selected products or promotional orders. (If applicable, it will be mentioned on the product page.)
4. Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS or email to track the delivery status.
5. Packaging
All products are packed in discreet, plain packaging to ensure privacy. No product name or sensitive information is mentioned on the outside of the parcel.
6. Delayed or Undelivered Orders
While we work with trusted delivery partners, sometimes delays may occur due to weather, logistics issues, or public holidays.
If your order is delayed beyond the expected delivery date, please contact us at our Contact Page, and we will assist you promptly.
7. Incorrect Address or Non-Availability
- Please ensure your shipping address and contact details are correct before confirming your order.
- If delivery fails due to incorrect address or if the customer is unavailable, re-delivery charges may apply.
8. Contact Us
If you have any questions about your shipment, feel free to contact us via our Contact Page.